Terms of service

Welcome to Colee Wilkinson
By visiting or purchasing from shop.coleewilkinson.com, you agree to the following terms and conditions. These Terms of Service apply to all visitors and customers of our store. Please read them carefully before placing an order.

General Overview
Our online shop offers a curated collection of artful goods created and designed by Colee Wilkinson. Each product is thoughtfully crafted and fulfilled through trusted production and shipping partners to bring you a high-quality experience. By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you agree to use this site for lawful purposes only.

Products & Availability
We take great care to present each product as accurately as possible through photos and descriptions. However, slight variations in color, texture, or finish may occur due to lighting, screen differences, or the nature of handcrafted and made-to-order items. We reserve the right to discontinue products, adjust pricing, or update designs at any time without prior notice.

Orders & Payment
All prices are listed in U.S. dollars unless otherwise noted. We accept secure online payments through our checkout system. Once an order is placed, payment is processed immediately to begin production. Because many of our items are made-to-order, cancellations or changes must be requested promptly after purchase. We cannot guarantee changes once production has begun.

Shipping
Each item is shipped directly from our fulfillment studio or trusted production partner. Shipping times vary depending on your location and product type. You will receive tracking information once your order has shipped. Please ensure your shipping address is correct at checkout, as we are not responsible for lost packages due to incorrect addresses provided by the customer.

Returns & Exchanges
We want you to love your purchase. Please refer to our Returns page for full details on eligibility, time frames, and instructions for returns or exchanges. Because many products are custom-made, certain items may not be returnable unless defective or damaged upon arrival.

Intellectual Property
All designs, artwork, photographs, and written content featured on this site are the intellectual property of Colee Wilkinson. These materials may not be reproduced, distributed, or used commercially without express written permission.

Personal Information
Your submission of personal information through this store is governed by our Privacy Policy. We collect only what is necessary to process your order and maintain a secure shopping experience.

Accuracy of Information
We strive to ensure that all details on our site are current and accurate. However, errors may occur from time to time. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

Limitation of Liability
To the fullest extent permitted by law, Colee Wilkinson and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services. You agree to use our products at your own discretion and responsibility.

Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and the date of the most recent revision will appear below.

Contact
For questions about these Terms of Service, please contact us at support@coleewilkinson.com.

Effective Date: October 22, 2025