Shipping policy

Free U.S. Shipping

We’re delighted to offer free standard shipping on all U.S. orders — no minimum required.
Each piece is made with care and shipped directly from one of our trusted production partners.

If your order includes items from different collections (for example, a candle and a hat), they may ship separately. You’ll receive individual tracking numbers for each package.

Processing & Delivery

  • Processing time: Most orders ship within 3–5 business days.

  • Made-to-order items: Some products are created especially for you and may take a few extra days before shipping.

  • Delivery time: Once shipped, most U.S. orders arrive within 5–10 business days.

Please note that production and delivery times may vary slightly depending on the item and shipping location.

Expedited Shipping

At this time, all U.S. orders include free standard shipping.
Select products may ship more quickly depending on availability and fulfillment location; however, expedited shipping options are not guaranteed across all items.

If a faster service is available during checkout, you’ll see it listed automatically. Otherwise, your order will ship via our standard service.

We continually review our shipping options and may expand to include additional speeds in the future as our collection grows.

Address Accuracy

Please double-check that your shipping address is correct before completing your order.
We’re unable to redirect packages once they’ve been shipped to the address provided at checkout.
If you notice an error after placing your order, please contact us immediately at support@coleewilkinson.com, and we’ll do our very best to help.

Shipping Area

We currently ship within the United States only.
International shipping will be added soon — subscribe to our newsletter to be the first to know when it becomes available.

Multiple Packages

Because each product is crafted and shipped from our trusted production partners, your order may arrive in more than one package. This allows every piece to travel safely and directly from its maker’s hands to yours.

Our Promise

Each package is sent with the same care and attention that goes into every painting and design — thoughtfully prepared, beautifully packaged, and meant to bring a touch of beauty from my studio to yours.

For any questions or special requests, please reach out to us at support@coleewilkinson.com.